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We're Here to Help!

Have a question, a suggestion, or need assistance with your order? The CosmoBag team is dedicated to providing you with the best possible support. We love hearing from our customers, so please don't hesitate to reach out using one of the methods below.

Need Help?

Give Us a Call

If you prefer to speak with a member of our team directly, you can call our customer service line.

  • Phone Number: +44 7488 818091
  • Service Hours: Our phone lines are open from 10:00 AM to 4:00 PM (UK Time), Monday to Friday. We are closed on public holidays.

Address: 4 West Seaside, Prestonpans, EH32 9BA, Scotland, United kingdom

Company Legal name: STATU GLOBAL LTD

Send Us an Email

For detailed questions, product inquiries, or feedback, email is the best way to reach us.

  • Email Address: info@cosmobag.com
  • Response Time: We are committed to responding to all emails promptly. Our average response time is within 12 hours.

Working Hour

Service Hours: Our Customer Care Team are open from 10:00 AM to 4:00 PM (UK Time), Monday to Friday. We are closed on public holidays.

Frequently Asked Questions (FAQ)

Looking for a quick answer? You might find what you're looking for on our FAQ page. We've gathered answers to our most common questions regarding order tracking, shipping information, product details, and our returns process.

 Visit Our FAQ Page

Whatsapp Support Line

Mon to Fri between 10:00 AM and 4:00 PM (UK Time)

Write Us

Our Call Center Line

Mon to Fri between 10:00 AM and 4:00 PM ( UK Time )

Call Us

E-Mail Support Line

You can reach us 7/24. The response will be made within 8 hours at the latest.

Write Us